Introduction & Acceptance of Terms

Karma Institute and/or its affiliates (“Karma Institute”) provide coaching, online courses, and other related services to you when you visit or sign up on www.thekarmaconnections.com (or their subdomains), use Karma Institute products or services, or use software provided by Karma Institute in connection with any of the foregoing (collectively, the “Karma Institute Services”). The use of Karma Institute’s website, subdomains, or other online resources to which these Terms are linked (each, a “Website”) is governed by these Terms. Karma Institute provides these services subject to the following conditions.

Agreeing to These Terms & Conditions

We offer a range of services depending on your needs. Individuals come to our websites to both participate in and purchase our content. These Terms and Conditions apply to all users of Karma Institute’s services. If these Terms and Conditions are inconsistent with specific Service Terms, those Service Terms will apply.

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS BEFORE ACCESSING, USING, OR SIGNING UP OR PLACING AN ORDER THROUGH WWW.THEKARMACONNECTIONS.COM, OR OTHER SUBDOMAINS, OR ONLINE RESOURCES LINKED TO THESE TERMS.

THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES INCLUDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL, AND RIGHT TO PARTICIPATE IN A CLASS ACTION (SEE SECTIONS 6, 16, AND 17). ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED IN THESE TERMS. THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT.

General Use

The use of the Karma Institute website or any other online resources owned or maintained by Karma Institute (“Karma Institute,” “we,” “our,” “us”) are governed by these Terms. We offer the Website, including all information, tools, and services available from the Website to you, the user, conditioned upon your acceptance of all terms and conditions stated herein.

By accessing, using, signing up for, or placing an order through the Website, you agree to be bound by these terms and conditions. If you do not agree to these Terms in their entirety, you are not authorized to use the Website in any manner or form whatsoever.

1. INTERPRETATION

In these Terms and Conditions, the following definitions apply:

Karma Institute: the Karma Institute organization led by Sabin Karma and Dominik Földi.

Karma Institute Products or Services (collectively referred to as ‘the Products and/or Services‘): the products and services offered by Karma Institute.

Website: The Karma Institute website, including subdomains, and any other online resources owned or maintained by Karma Institute, which are linked to these Terms.

Client: The person or company purchasing the Products and/or Services from Karma Institute.

Commencement Date: the date that Karma Institute commences provision of the Products and/or Services to the Client.

Conditions: terms and conditions as amended from time to time in accordance with clause 14.

Contract: the contract between Karma Institute and the Client for the supply of Products and/or Services comprising of the Order and these Conditions.

Fees: the fees payable by the Client for the supply of the Products and/or Services in accordance with clause 4.

Order: the Client’s order for the Products and/or Services (and any subsequent ongoing Products and/or Services) as set out in the Order Form.

Order Form: Karma Institute’s form which can be completed online, over the phone, or in person, which sets out the Fees and which incorporates these Terms and Conditions.

Service: the provision of and grant of access to the Karma Institute Products and/or Services.

Privacy Policy: the policy (as updated from time to time) which can be found on the Karma Institute Website at https://thekarmaconnections.com/privacy-policy identifying certain respective rights and obligations in respect of the personal data and privacy under the Contract.

Authorised Affiliates: in respect of the Products and/or Services, the Affiliates of the Client (if any) in respect of those Products and/or Services.

Authorised Users: the users authorised by the Client to use those Products and/or Services in accordance with the Contract.

Client Data: all data (in any form) that is provided to Karma Institute or uploaded or hosted on any part of any Products and/or Services by the Client or by an Authorised User.

Client Systems: all software and systems used by or on behalf of the Client, the Authorised Affiliates, any of its or their direct or indirect sub-contractors, or any Authorised User in connection with the provision or receipt of any of the Products and/or Services or that the Products and/or Services otherwise link, inter-operate or interface with or utilise (in each case whether directly or indirectly).

Protected Data: the information and data referred to in the Privacy Policy.

Services: the platform access and tools provided by Karma Institute to support clients in managing their business and customer interactions.

2. BASICS OF CONTRACT

2.1. The Contract constitutes the entire agreement between the parties. The Client acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of Karma Institute which is not set out in the Contract. These Conditions apply to the Contract to the exclusion of any other terms that the Client seeks to impose or incorporate or which are implied by trade, custom, practice, or course of dealing.

2.2. Any sample materials, descriptive matter or advertising issued by Karma Institute, and any descriptions of illustrations contained in Karma Institute’s website or brochures, are issued or published for the sole purpose of giving an approximate idea of the Products and/or Services as offered by Karma Institute. They will not form part of the Contract or have any contractual force. Karma Institute is under a legal duty to supply goods that are in conformity with the Contract.

2.3. Karma Institute has the right to make any changes or alterations to the nature, scope and content of the Products and/or Services, without notice to the Client, at any time, provided these do not affect the nature of the Products and/or Services.

2.4. Karma Institute will supply the Products and/or Services to the Client and Karma Institute warrants to the Client that such Products and/or Services have been prepared using reasonable care and skill. Karma Institute provides no guarantee that the Products and/or Services will provide any results for the Client.

2.5. Karma Institute will use reasonable endeavours to meet any dates in relation to supporting the Products and/or Services (including but not limited to dates for the Client to attend calls), but any such dates will be provisional only and may be subject to change at the discretion of Karma Institute, with no liability attaching to Karma Institute in respect of such changes.

2.6. Karma Institute will have the right to make any changes to the support of the Products and/or Services which do not affect their nature or quality (including but not limited to: trainers and teachers, call lengths, session lengths, session frequency, session type, session location, training type, training location, venue location, coach allocated, online group access and content, online training access and content).

2.7. The Client shall (and shall ensure all Authorised Affiliates and Authorised Users shall) at all times comply with all applicable laws relating to the use or receipt of the Products and/or Services, including laws relating to privacy, data protection and use of systems and communications.

3. CLIENT’S OBLIGATIONS

3.1. The Client will: (a) ensure that all information given by the Client to Karma Institute is complete and accurate; (b) co-operate with Karma Institute in all matters relating to the Products and/or Services; (c) pay the Fees strictly in accordance with the payment schedule set out in the Order or as otherwise confirmed in writing or over the phone by Karma Institute; (d) not use the Products and/or Services or any content, data, or information derived from the Client’s use of the Products and/or Services for any purpose other than that which has been expressly authorized under the Contract; (e) not use the Products and/or Services for any unlawful purpose; and (f) permit Karma Institute to include information, testimonials, and video footage on its website and within the Products and/or Services highlighting any benefits the Client or the Client’s business has obtained from the Products and/or Services. The Client hereby grants Karma Institute a royalty-free, non-exclusive perpetual license to use any intellectual property rights of the Client for this purpose. If the Client wishes to have their testimonial or video removed from promotional materials, they may contact Karma Institute at [email protected], and Karma Institute will honor such requests.

3.2. The Client, for itself and as trustee for any of its directors, employees, agents, Authorised Affiliates, Authorised Users or similar, undertakes to observe the obligations set out in clauses 3.1 to 3.7 (inclusive) and shall fully indemnify Karma Institute from and against all loss, damage, costs and claims arising from its failure to adhere to those provisions or otherwise to fulfil its obligations under the Contract.

3.3. Transmission of storage of any information, data or material in violation of any law is prohibited. This includes, but is not limited to, copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret and other statute. The Client agrees to indemnify, and hold harmless, Karma Institute from any claims resulting from the use of the Products and/or Services which damages the Client or any other parties.

3.4. Spamming, or the sending of unsolicited emails, using an email address or URL that is maintained on a Karma Institute machine, or directing traffic to a webpage that contains any reference to Karma Institute is STRICTLY prohibited. Karma Institute will be the sole arbiter as to what constitutes a violation of this provision. This action will result in immediate termination of the Products and/or Services without any refund to the Client and could be subject to legal action by Karma Institute against the Client. Any service interruptions as a result of Client’s spamming will be billed to the Client at 100.00 USD per hour until service is restored.

3.5. Importing or in any way using purchased leads with a Karma Institute account is strictly prohibited. If the Client has paid money, or in any way purchased a group of pre-existing leads, these may not be used with Karma Institute. Only people that have specifically requested information directly from the Client may be emailed through Karma Institute.

3.6. The Client is prohibited from transmitting on or through any of Karma Institute’s platforms or servers, including but not limited to social media platforms, any material that is (in Karma Institute’s sole discretion) unlawful, obscene, threatening, disruptive, abusive, libellous, hateful, that encourages conduct which could constitute a criminal offence, that gives rise to civil liability, that otherwise violates any national or international law, or that involves the transmission of any pornographic or sex-related merchandise or data.

3.7. The Client shall (and shall ensure all Authorised Affiliates, Authorised Users or similar shall) at all times comply with all applicable laws relating to the use or receipt of the Products and/or Services, including laws relating to privacy, data protection and use of systems and communications.

3.8. The Client agrees to comply with all applicable local, state, and federal laws, including but not limited to advertising, privacy, and intellectual property laws. Karma Institute is not responsible for any legal violations committed by clients in their use of the services provided.

4. FEES AND PAYMENT

4.1. The Fees for the Products and/or Services are detailed on the sales page for each product or service and/or in the Order or any agreement made in writing or over the phone between Karma Institute and the Client.

4.2. The Fees will be paid in full in accordance with the terms outlined on the sales page, the Order, written confirmation from Karma Institute, or any agreement made over the phone or with a finance company in accordance with payment for the Products and/or Services.

4.3. All payments due to Karma Institute under the Contract shall be made in full without any deduction or withholding. The Client will not be entitled to assert any credit, set off, or counterclaim against Karma Institute regarding any sum(s) owed.

4.4. In relation to payment by installments or a payment plan, payment shall be made monthly on the same calendar day as the date of the Order or as otherwise agreed in writing or over the phone between Karma Institute and the Client.

4.5. The Fees will remain payable by the Client notwithstanding any decision to cease using the Products and/or Services, and even if the Client does not complete, access, attend, or use the entire Products and/or Services.

4.6. Karma Institute shall be entitled to continue processing payments for any monies outstanding using any of the Client’s debit or credit card details previously confirmed to Karma Institute.

4.7. In the event of any payment due to Karma Institute becoming overdue and unpaid for more than 20 (twenty) days, Karma Institute may, at its discretion, suspend or withdraw the provision of the Products and/or Services, without prejudice to any of its other rights as to termination. Karma Institute reserves the right to take legal action for recovery of any outstanding payments.

4.8. Save for the cooling off period set out at clause 5, the Contract is non-cancellable, and payment will be due by the Client regardless of whether the Products and/or Services are used.

4.9. The Client acknowledges that they have agreed to the Order, including the fees and payment terms detailed on the sales page, through their own choice without coercion or any unlawful tactics from Karma Institute and are fully responsible for their own decisions.

4.10. Karma Institute reserves the right to instruct third-party legal representation should the Client fail to make payment in accordance with these Conditions.

5. COOLING OFF AND RIGHT TO CANCEL

5.1. The Client may have a limited period, referred to as the "cooling off period," in which they may change their mind and cancel their contract with Karma Institute. The specific cooling off period and refund policy for each product or service will be clearly stated on the respective sales page and in the confirmation email sent after purchase.

5.2. The general cooling off period will begin from the date of the Order and continue for up to 5 days, unless otherwise specified in the refund policy for the specific Product and/or Service.

5.3. For certain products and services, Karma Institute may not offer a full refund if the Client has already accessed or participated in a specific offer, such as a bonus 1:1 session. In such cases, the cost of the bonus session (or other specified offer) will be deducted from the refund. This policy will be clearly laid out on the sales page and in the refund policy specific to each product or service.

5.4. The Client must give written notice of their cancellation to Karma Institute within the applicable cooling off period for the service they have purchased.

5.5. The Client must provide written notice of the request to cancel via email to [email protected].

5.6. If the Client exercises their right to cancel within the applicable cooling off period, the Product and/or Services will be terminated, and any applicable refunds will be processed in accordance with the refund policy specified on the sales page and in the confirmation email.

5.7. If the Client does not request a cancellation and refund within the cooling off period, they are required to complete all remaining payments for the service or program.

5.8. Karma Institute reserves the right to consider refunds outside of the cooling off period on a case-by-case basis. Clients with questions about the agreement or refund policy outside of the cooling off period should contact [email protected].

5.9. The Client agrees not to request, advise, file a claim, or seek a chargeback with their bank or credit card company for consideration paid under this Agreement. If a chargeback occurs, the Client shall forfeit all remaining services that have not yet been performed under the Terms and Conditions, and Karma Institute shall have no further obligation to the Client. The amount of the chargeback shall be subject to a finance charge of 1.5% per month until paid in full, and Karma Institute shall be entitled to recover all damages, legal fees, and costs associated with collection.

5.10. If you wish to cancel a subscription, you must notify us in writing at least 10 days before your next billing cycle. No refunds will be issued for partially used services unless explicitly stated in the product-specific refund policy.

6. LIMITATION OF LIABILITY

6.1. Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure results from events, circumstances, or causes beyond its reasonable control. These include but are not limited to: acts of God, flood, drought, earthquake, or other natural disasters; epidemic or pandemic; terrorist attack; civil war, commotion, or riots; war, threat of or preparation for war; armed conflict; imposition of sanctions; embargo; the breaking off of diplomatic relations; nuclear, chemical, or biological contamination or sonic boom; any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota, or prohibition; collapse of buildings, fire, explosion, or accident; any labour or trade dispute, strikes, industrial action, or lockouts; and non-performance by suppliers or subcontractors. In such circumstances, the time for performance shall be extended by a period equivalent to the period during which performance of the obligation has been delayed or failed to be performed. If the period of delay or non-performance continues for 6 months, the party not affected may terminate this agreement by giving 14 days' written notice to the affected party.

6.2. To the maximum extent permitted by law, Karma Institute and its affiliates will not be liable for any indirect, incidental, consequential, punitive, or special damages of any kind, including but not limited to loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

6.3. In no event shall Karma Institute’s liability exceed the fees paid by the Client for the Products and Services provided during the three-month period immediately preceding the event giving rise to the claim.

6.4. Karma Institute will, under no circumstances, be liable to the Client (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for any indirect or consequential loss, special damages, or any costs or losses attributable to loss of data, service interruptions, profits, or opportunities arising from or in connection with the subject matter of the Contract.

6.5. The maximum amount of damages payable by Karma Institute to the Client in respect of any and all liability (apart from that mentioned above), including liability arising from negligence, under or in connection with the Contract shall not exceed the amount paid by, or on behalf of, the Client to Karma Institute for the preceding calendar month or calculated based on 1/12th of the Fees in the preceding 12 months.

7. NON-COMPETE

7.1. The Client undertakes not to compete or seek to compete, either directly or indirectly or in any other capacity whatsoever, with the business of Karma Institute or in the provision of products or services directly competitive with any aspect or part of the Products and/or Services, resulting in actual or anticipated loss to Karma Institute, including its reputation.

7.2. This non-compete obligation applies during the term of the Contract and for 12 months after the Contract ends.

8. INTELLECTUAL PROPERTY RIGHTS

8.1. All intellectual property rights in, arising out of, or in connection with, the Products and/or Services will be owned by Karma Institute. This includes, but is not limited to, all content provided by Karma Institute, including text, images, logos, videos, downloadable materials, and any proprietary software. These materials are protected by copyright and other intellectual property laws.

8.2. Karma Institute grants the Client a revocable, non-exclusive, royalty-free licence to use such intellectual property solely to the extent necessary to allow the Client to benefit from the Products and/or Services under this agreement. The Client is prohibited from reproducing, distributing, or creating derivative works from any of Karma Institute's content without express written permission from Karma Institute.

8.3. Any intellectual property rights arising from the Client’s use of the Products and/or Services, whether created, contributed to, or derived from any aspect of the Products and/or Services, shall accrue to Karma Institute. The Client agrees to assign any such rights to Karma Institute, and Karma Institute is authorized to act as its agent to execute any such transfer or other documents to give effect to this provision.

8.4. The Client, Authorised Users, and Authorised Affiliates may be able to store or transmit Client Data using the Products and/or Services, and the Products and/or Services may interact with Client Systems. The Client hereby grants Karma Institute a royalty-free, non-transferable, non-exclusive licence for the Client (and each of its direct and indirect sub-contractors) to use, copy, and otherwise utilise the Client Data and Client Systems to the extent necessary to perform or provide the Products and/or Services or to exercise or perform Karma Institute’s rights, remedies, and obligations under the Contract.

9. DATA AND INFORMATION

9.1. Protected Data shall, at all material times, remain the property of the Client or its licensor.

9.2. Except to the extent Karma Institute has direct obligations under data protection and other applicable laws, the Client acknowledges that Karma Institute has no control over Protected Data hosted as part of the provision of the Products and/or Services and may not actively monitor or have access to the content of Protected Data. The Client shall ensure (and is exclusively responsible for) the accuracy, quality, integrity and legality of Protected Data and non-personal data and that its use (including use in connection with the Products and/or Services) complies with all applicable laws.

9.3. If Karma Institute becomes aware of any allegation that Protected Data or non-personal data may not comply with the Contract, Karma Institute shall have the right to permanently delete or otherwise remove or suspend access to any Protected Data or non-personal data which is suspected of being in breach and/or disclose Protected Data or non-personal data to law enforcement authorities (in each case without the need to consult the Client). Where reasonably practicable and lawful, Karma Institute shall notify the Client before taking such action.

9.4. Karma Institute shall have the right to suspend the Products and/or Services at any time, and for any reason, without notice. The Client accepts and acknowledges that the Products and/or Services can be withdrawn or may be unavailable due to technical and other issues, or as a result of updates, maintenance or similar circumstances. If such a suspension or withdrawal is to last more than 30 days, the Client will be notified as to the reason.

9.5. By using Karma Institute’s services, you agree to the terms of our Privacy Policy, which is incorporated into these terms by reference. Our privacy policy outlines how we collect, store, and use personal information provided by users.

10. CONFIDENTIALITY AND SECURITY OF DATA

10.1. Karma Institute shall maintain the confidentiality of Protected Data and shall not, without the prior written consent of the Client, and in accordance with the Contract, disclose Protected Data other than as necessary for the performance of the Products and/or Services, the express rights and obligations under the Contract, or as required by law.

10.2. Karma Institute will disclose Protected Data only to those of its officers, employees, agents, contractors and direct and indirect sub-contractors to whom, and to the extent to which, such disclosure is necessary for the purposes contemplated under the Contract or as otherwise reasonably necessary for the provision or receipt of the Products and/or Services.

10.3. In order to promote and respect the confidentiality of all clients and intellectual property, the Client understands that the Products and/or Services, now and in the future, are limited to people who have registered in the respective training. In consideration of, and as a condition for permitting the Client to participate in the Products and/or Services, the Client agrees to not publish, broadcast, disclose, communicate to the public, or assist another to do the same in respect of, the identity, likeness or actual or paraphrased comments of anyone who participates, leads, assists or is otherwise involved in the Products and/or Services.

11. WARRANTIES

Karma Institute gives no warranties of any kind, whether express or implied, for the Products and/or Services it provides under the Contract. Karma Institute also disclaims any warranty of merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, mis-deliveries, or interruptions to the Products and/or Services caused by Karma Institute’s negligence or the Client’s errors or omissions. Use of any information obtained via Karma Institute is at the Client’s own risk. Karma Institute makes no warranty, whether express or implied, as to the accuracy or quality of information obtained through its Products and/or Services.

12. ASSIGNMENT AND SUB-CONTRACTING

The Client will not, without the prior written consent of Karma Institute, assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under the Contract. For the avoidance of doubt, the Client will not share the Products and/or Services or any content, data or information derived from the Client’s use of the Products and/or Services with any third party without the prior written consent of Karma Institute, which may be withheld.

13. WAIVER

A waiver of any right under the Contract is only effective if it is in writing and will not be deemed to be a waiver of any subsequent breach or default.

14. VARIATION

Except as set out in these Conditions, any variation including the introduction of any additional terms and conditions, to the Contract will only be binding when agreed in writing between Karma Institute and the Client.

15. APPLICABLE LAW

15.1. Any dispute of legal issue arising from the Conditions will be determined by the law of USA and considered exclusively by the US courts.

15.2. Each of the paragraphs referred to in the Conditions shall be severable and distinct from one another and, if at any time, more and more of such provisions become invalid, illegal or enforceable, the validity, legality and enforcability of the remaining paragraphs shall not in any way be affected or impaired by this.

15.3. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Karma Institute’s failure to enforce any provision of these terms does not constitute a waiver of its right to enforce that provision at any later time.

16. DISPUTE RESOLUTION

16.1. Any controversy or claim arising out of or related to the use of the Website, any product, service, or software, these Terms, the Privacy Policy, or your relationship with us shall be resolved by binding, confidential arbitration administered by an arbitrator in the jurisdiction of our choosing.

16.2. Both parties agree to waive the right to a jury trial and that any claims must be brought in an individual capacity. Class or representative actions are expressly prohibited.

16.3. The arbitrator shall have the exclusive authority to resolve any disputes regarding the interpretation, construction, validity, applicability, or enforceability of this arbitration provision.

16.4. If a class action waiver is deemed unenforceable, the entire arbitration provision shall be null and void. Arbitration shall take place in accordance with the rules of the American Arbitration Association (AAA), and each party will bear its own costs, including legal fees.

17. CLIENT CONFIDENTIALITY AGREEMENT

17.1. The Products and/or Services are limited to people who have registered for the Products and/or Services.

17.2. The Client will not publish, broadcast, disclose, communicate to the public, or assist another to do the same in respect of, the identity, likeness or actual or paraphrased comments of anyone who participates, leads, assists or is otherwise involved in the Products and/or Services.

17.3. The Client recognises that any breach of confidentiality may cause Karma Institute and/or other clients irreparable and substantial harm even though it may be impossible to ascertain the full monetary extent of their financial loss.

17.4. Nothing in this Contract is intended to limit the Client from sharing their experience of the Products and/or Services with anyone.

17.5. Nothing in this Contract is intended to limit Karma Institute from sharing coaching recordings, results, and any testimonials (written or by video) in relation to the Products and/or Services for any reason, including to promote the business of Karma Institute, with anyone by any means. If a participant wishes to have their video or testimonial removed, they may contact Karma Institute at [email protected], and we will honor such requests.

18. WELLNESS AND COACHING DISCLAIMER

18.1. Karma Institute, including its representatives Sabin Karma and Dominik Földi, is not a licensed medical doctor, chiropractor, osteopathic physician, naturopathic doctor, nutritionist, pharmacist, psychologist, psychotherapist, or any other licensed healthcare provider. Karma Institute does not provide medical, psychological, or professional healthcare advice, diagnosis, treatment, or prescription. The services provided, whether during group wellness activations, meditation, fitness or breathwork sessions, or through coaching, are intended solely for personal development and educational purposes and are not a substitute for professional medical or psychological treatment.

18.2. The information shared through Karma Institute’s services, website, or during any wellness or coaching sessions, should not be considered healthcare advice or a substitute for consultation with a licensed healthcare provider. This information does not constitute a guarantee of specific benefits, outcomes, or results, nor should it be used for diagnosing or treating health issues.

18.3. The Client agrees that they are fully responsible for their well-being during wellness or coaching sessions and thereafter, including any decisions or actions they take based on the guidance provided. Karma Institute strongly advises consulting with a healthcare professional before beginning or modifying any wellness or lifestyle regimen, including diet, exercise, or supplementation, or if you suspect you may have a health issue.

18.4. The Client releases, waives, acquits, and forever discharges Karma Institute, its agents, successors, assigns, and employees from any and all claims, suits, actions, demands, or rights to compensation for damages arising out of the advice given or actions taken during wellness activities or coaching sessions. This includes any information provided that may impact health, fitness, or well-being. The Client acknowledges that they have given informed consent to participate in the services offered by Karma Institute with full awareness of these terms.

19. SAFETY GUIDELINES

19.1. Practicing Quantum Breath, Quantum Flow, or any other breathwork exercises can produce profound results. For optimal safety and effectiveness, always perform these exercises in a relaxed, comfortable position (standing, sitting or lying down) in a setting free from distractions or potential interruptions.

19.2. Do not practice Quantum Breath, Quantum Flow, or any other breathwork exercises before or during any activity where losing consciousness may lead to bodily harm, including but not limited to diving, driving, swimming, or bathing.

19.3. The Quantum Breath, Quantum Flow, and any other breathwork exercises serve as guidance; participants should always listen to their bodies and refrain from pushing themselves or going to physical extremes. Deep breathing can sometimes cause sensations such as tingling, ringing in the ears, or light-headedness.

19.4. If you experience sensations of tingling, buzzing, tension, or contraction in the body, slow your breathing and continue at a comfortable pace. If you feel dizzy, faint, or unwell, stop immediately and resume breathing normally.

By following these safety guidelines, you agree to engage in these techniques mindfully, understanding that all practices should be approached within the boundaries of your personal comfort and health needs.

20. USER CONDUCT AND RESTRICTIONS

20.1. Users are prohibited from engaging in any harmful or illegal activities on the Karma Institute website or services. This includes but is not limited to: spamming, hacking, introducing malicious software, or infringing on any intellectual property rights.

20.2. Karma Institute reserves the right to terminate any account found in violation without notice or refund.

20.3. Users agree not to use Karma Institute’s services in any manner that violates applicable laws, regulations, or third-party rights.

21. COMPLAINTS

21.1. Karma Institute is committed to providing high quality Products and/or Services.

21.2. Karma Institute has a written complaints procedure in place to ensure that all complaints are handled fairly and promptly. A copy of Karma Institute’s complaints procedure can be obtained upon request.

21.3. Karma Institute will aim to respond to all complaints within 14 days of receiving the complaint. In some cases, it may take longer to fully investigate the issue, but Karma Institute will keep the Client informed throughout the process.

22. REFERRALS

22.1. On the basis of a referral, with the qualifying metric being the person who was referred mentions you as the primary source of their reason for joining, the following referral compensation applies:

10% compensation for any referral that results in a closed sale into Karma Institute’s general Products and/or Services. Payment will be made by the 8th of the month following the end of the cooling off period and any applicable refund periods, after which the referral is confirmed and the sale is finalized.

22.2. Referral terms for Karma Institute Partners and any higher referral fees offered through the Karma Institute Partnership Program are subject to a separate agreement and are not covered under these general terms and conditions.

22.3. Any other referral details, including specific terms communicated via email or discussed verbally, will apply only if explicitly agreed upon in writing by both parties.

23. GIVEAWAYS AND PROMOTIONS

23.1. Participation in any giveaways or promotions offered by Karma Institute is subject to these Terms and Conditions. By entering, participants agree to be bound by these terms, along with any additional rules or conditions specific to the giveaway or promotion, as communicated at the time of entry.

23.2. Winners of giveaways are selected through a random raffle or other means as specified in the promotional materials. However, winning a raffle does not automatically guarantee access to any of Karma Institute's programs or services.

23.3. Karma Institute reserves the right to assess whether the winner is a suitable fit for the program or service being offered as part of the giveaway. This assessment is made based on the specific requirements or objectives of the program.

23.4. If Karma Institute determines that a winner is not a good fit for the program or service, we reserve the right to disqualify that winner and re-run the raffle or selection process to choose an alternate winner. This decision is final and at the sole discretion of Karma Institute.

23.5. Giveaway prizes, including access to programs or services, are non-transferable and cannot be exchanged for cash or other alternatives unless explicitly stated.

23.6. Karma Institute is not responsible for any technical issues, errors, or unforeseen circumstances that may interfere with the giveaway process. We reserve the right to cancel, modify, or suspend a giveaway or promotion at any time, at our sole discretion, without prior notice.

23.7. Any tax liabilities or other obligations arising from winning a giveaway are the sole responsibility of the winner. Karma Institute is not liable for any personal or financial consequences resulting from participation in a giveaway or receipt of a prize.

24. GENERAL

24.1. Karma Institute reserves the right to alter or cancel published dates and change venues without any liability whatsoever.

24.2. Karma Institute reserves the right to make changes to the programs, services, products, speakers or venue should that be necessary.

24.3. From the date the contract commences, any behaviour displayed by the Client that Karma Institute deems as disruptive, disrespectful, threatening, abusive or untenable in any way (to the sole discretion of Karma Institute), either in person, via email, via social media or any other forms of means of communication, either directed at Karma Institute, Karma Institute’s other clients, Karma Institute team members or associates, may result in the Client being denied access to all aspects of the Products and/or Services, including but not limited to online support, online groups, live events or coaching calls. All remaining fees would remain payable and any monies for the Products and/or Services will be non-refundable.

24.4. The Client agrees that Karma Institute has not made any promise, guarantee, or other representation with respect to the Client’s future incomes or gains resulting from the provision of the Product and/or Service, and that the Client has not been induced to enter the Contract as a result of any alleged promise, guarantee or representation.

24.5. These Conditions supersede any previous arrangement with your concerning their subject matter.

25. CONTACTING US

We encourage our customers to reach out with any questions or comments about our products, services, or terms and conditions. You can contact us via email at [email protected].

25.1. By agreeing to our terms of service, you consent to receive communications from Karma Institute via email, phone, SMS, or pre-recorded voice messages regarding our products, services, and promotional offers. These communications may come from Karma Institute or our affiliates, partners, or vendors. You agree that by submitting your contact information through any of our forms, you authorize Karma Institute and its representatives to contact you at the provided email or phone number.

25.2. You understand and agree that your consent applies even if your phone number is registered on any state or federal do-not-call list. You also agree to be contacted on a recurring basis for as long as you remain subscribed to our services or communication programs.

25.3. If at any time you wish to unsubscribe from these communications, you can contact us at [email protected], including the phone number or email address you wish to remove.

25.4. Karma Institute will not be liable for any special, indirect, incidental, or consequential damages, including but not limited to loss of use or loss of profits. Message and data rates may apply, and you are solely responsible for any third-party fees incurred when contacted by Karma Institute or its affiliates.

25.5. Filling out any forms on our website or using any of our services constitutes your digital signature and agreement to these terms. By submitting these forms, you agree that you have requested to be contacted by Karma Institute, and you cannot build a case based on solicited communications such as email, SMS, or pre-recorded phone calls.

25.6. If any of the terms in this agreement are deemed unenforceable, the remaining terms shall still apply.